Privacy Policy

Auscom Group Pty Ltd and Auscom Electrical QLD Pty Ltd ("we", "us", "our") are committed to protecting the privacy of individuals who visit our website and apply for employment opportunities through our services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes: name, job title, address, date of birth, email address, phone and facsimile numbers, password, identification, ethnic background, health, work visas, photographs and qualifications.

We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you and our clients with the goods or services being sought.

Failure to provide information

You have no obligation to provide any information requested by us, however if certain personal information you provide to us is incomplete or inaccurate, we may be unable to assess your application or offer employment opportunities.

How We Collect Information

We may collect personal information directly from you when you:

Submit a job application through our website
Upload your CV, licences, or supporting documentation
Contact us by email, telephone, or online forms
Participate in interviews or recruitment assessments

We may also collect information from:

Referees you nominate
Recruitment platforms and job boards
Background screening providers
Government agencies and licensing authorities where permitted by law

Disclosure of Personal Information

We will not use or disclose your Personal Information other than for the purpose for which it was collected or for a purpose reasonably related to that purpose, except when required by law to do so, unless we have your consent.

We do not sell your data to external parties for marketing or other purposes not related to the performance of your duties.

We will take reasonable steps to ensure that Auscom Group employees and third-party suppliers abide by our Privacy Policy and practices and that we do not breach your privacy.

Security of Personal Information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Retention of Information

We may retain your personal information for as long as reasonably necessary to:

Manage recruitment processes
Consider you for future employment opportunities
Meet legal and regulatory requirements
Resolve disputes and enforce agreements

When information is no longer required, it will be securely destroyed or de-identified where practicable.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse website traffic and user behaviour
Enhance user experience

You may configure your browser to refuse cookies; however, some website features may not function correctly.

Access and Correction

You may request access to personal information we hold about you, or request correction of inaccurate, incomplete, or outdated information.

Requests should be made using the contact details provided below.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Overseas Disclosure

Some of our service providers may store or process data outside Australia. Where this occurs, we will take reasonable steps to ensure your personal information receives appropriate protection consistent with Australian privacy laws.

Policy Updates

This Policy may change from time to time and is available on our website.

If you have any queries or concerns about our privacy policy or the way we handle your personal information, or If you wish to make a complaint about a breach of the Privacy Act, the APPs or a privacy code that applies to us, please contact us in writing at:

Auscom Group Pty Ltd
Privacy Officer
PO Box 7421
East Brisbane QLD 4170

We will take reasonable steps to investigate any complaint and work with you to resolve the issue.

For more information or to make a complaint about our handling of your personal information, visit the Information Commissioner’s website at oaic.gov.au or contact the Information Commissioner’s office.

Consent Statement for Job Applicants

By submitting an application through our website, you consent to the collection, use, storage, and disclosure of your personal information, including your CV, licences, qualifications, and contact details, for recruitment, employment, and compliance purposes as described in this Privacy Policy.